Reopening Plan

As our country begins the process of reopening, our team has been hard at work preparing a safety-focused plan for Creekwood to reopen with government and CDC guidelines prioritized. Creekwood Church will be returning to in-person services starting September 13, 2020.

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In-Person Service Information

Begins Sunday, September 13
Service Times: 9:30am & 11:15am
In-Person Services Return

At this point in time, the plan is to resume services on-site at our East Campus (Creekwood Church – 260 N. Miller Rd.), on Sunday, September 13, 2020. There will be two service times offered with full Critters, Kids, and Middle Ground student classes. Additional cleaning and sanitizing procedures will be in place, and services will operate under limited capacity to keep everyone safe.

We recognize that coming together in a group setting during this time is a personal choice for you and your family, and we want to support and equip you as you define what is best for your situation. Church at Home will continue for anyone who prefers to stream our services online.

Common Questions

Will Creekwood be limiting capacity of services?

We are closely watching local, state and federal guidelines to help us determine safe practices and adhere to physical distancing requirements. At this point in time all of our spaces will be operating at 50% capacity or less.

How will Creekwood be enabling physical distancing during services?

We will be utilizing signage and volunteers as we encourage attendees to arrive, head to their seats, and limit gatherings in the foyer areas as much as possible.

Are service times changing?

To enable cleaning to take place between services and to adhere to local, state and federal guidelines regarding physical distancing, we will be temporarily limiting services to 9:30am and 11:15am on Sundays.

What time should I arrive for service?

In order to help us properly clean and sanitize the building between services, we ask that you arrive no more than 15 minutes before the start of service.

Will restrooms be open?

Yes, all restrooms will be open and routinely cleaned and have undergone touchless facilities upgrades. However, water fountains will be closed for the time being.

What will Prayer Team after service look like?

In this season, to allow for social distancing and safety, we will not have our traditional prayer time after services. Should you like to receive prayer a request can be submitted online and a member of our prayer team will follow up to pray with you over the phone.

Will Creekwood be screening those who attend in person to make sure they are not sick?

We will be taking temperatures of all children checked-in to classrooms and Next-Gen services as well as all volunteers serving during the weekend. Any person, and their family, with a fever will be asked to return home in order to protect attendees. We ask everyone to use good judgment: if you are feeling ill or have a family member who is feeling ill, please stay home and participate in our Church at Home online experience.

Are masks required?

Per state mandate face masks are required for attendees, volunteers and staff for anyone 10 years of age and older. Should you forget to bring a mask we will have extras available when you enter the building. 

Out of love and understanding for the entire Creekwood family please wear a face mask to and from your seat in the auditorium. We are asking kids attending Kids service (kinder-5th grade) to wear one when entering the Kids Building as well. You and your children may remove your mask while seated if you are unable to keep it on during the length of the service.

How is Creekwood cleaning its facilities? 

We will conduct regular cleanings of our areas between services to ensure proper sanitation. Additionally, hand sanitizer stations will be located throughout the campus.

Can I still get a cup of coffee before service?

Yes. Our incredible volunteers will be ready to serve you a hot cup of coffee or give you a cold bottle of water that you can take into service with you. You can find the coffee area on our new back patio located at the rear entrance to the building.

Common Questions about Next-Gen Classes

Will there be children's services available?

Yes, Critters, Kids, and Middle Ground services will all be available when in-person services begin.

What if my child's classroom is full?

Children’s classrooms will be operating at reduced capacity of less than 50%. Should their classroom be full we will do our best to accommodate them in the next best age appropriate classroom. If this is not possible they will need to sit with you in the main service. The message will be playing throughout the building for your convenience should you need to step out of service with your child. 

Will those serving in Creekwood’s Next-Gen ministries be screened?

All staff and volunteers will be pre-screened and temperatures taken prior to serving in Creekwood Critters, Kids, Middle Ground and Students.

How many adults can drop off/pick up our children?

To limit possible exposure and practice physical distancing safeguards, we’re asking that only one adult per family drops off/picks up children.

What extra precautions are you taking to provide a sanitary experience for the Next Gen ministries?

In addition to classrooms being thoroughly cleaned and disinfected before, during and after every service, all volunteers and staff will be wearing masks for extra precaution. These classes will also be operating at a reduced capacity of less than 50% to allow for physical distancing. There have been many other changes made to each area, if you would like more information about a specific area please let us know by completing this contact form and a staff member will be in touch to answer your questions. 

When will Creekwood Students services be resuming?

Once we begin regularly scheduled in-person services, Creekwood Students will resume midweek operation. Follow Creekwood Students Instagram to stay up to date.

Have more questions? We would love to hear from you.